Support Admin for Jira Server


General Information

 

 

Environment

Server

Price

Paid

Goal

automatize some typical admin actions


Description

With this Jira add-on your Jira Administrators will be more happier! This is an extension for your Jira to automatize some typical admin actions, like search for custom field and know the customfield_id, for workflow, for DVCS repository, for IssueType, to copy/paste and duplicate settings in customfield config, to put fields in multiple screens in the same tab, to hide IssueTypes with 0 tickets in workflow & issuetype schemes migrations... very useful sure! We use it each day! No configuration is needed; only install it, that's all! Plug'n'play.

You will be able also to put a banner countdown for maintenance purposes!

Use Firefox? More information in this https://jirasupport.atlassian.net/wiki/spaces/AH/pages/768999428 .

Install addon

After download the JAR, install using the link in Manage apps page, search addon as show in following GIF

 

General Configuration

No Configuration is needed.

Usage

This addon add a special button on top right

This button is provided in :

Issue type

We can search quickly own issue type and reference information we need.

Workflow:

we can search own workflow

Screen

The same operation is possible for screen too

 

Fields

In this case, addon adds quick link to each field for quick reference every action.

This addon add a special feature for Banner. We can set a countdown with few click.

Most important features

Another important feature of this addon is the possibility of copy/paste contexts of Custom Fields. It’s very easy. Follow me and I will explain all secrets

This GIF describe how arrive to the right Jira configuration page ( New UI experience change all )

As we see, Addon add new functionalities after click the button: JiraSupport

  • Load Projects

  • Load Types

  • Save Types Options

  • Save Project Options

Once select the new configuration, just Save Type Options and Save Project Options to save (See the previous GIF).

Another great features is a great help for Workflow migration. Let me explain. If you change the Workflow Scheme, out-of-the-box wizard list all issue type, also issue type not used or involved in migration.

The following youtube video describe the result:

Well, using addon we can reduce th elist of issue type to only involved in migration. So we can be focused in real work. This is a great result.

 

Result

A great Addon

 

Videos and Resources

Here some video about addon. Enjoy.


How to know the ID of a customfield, resolution, status, etc for Jira


How to put a countdown in the Announcement banner of Jira


Jira Server workflow migration help!! Using Support Admin Tools plugin


Release Notes