Service Desk

{"xsrfToken":"BX4R-ZC6B-DX1L-Y142_ac9833d094b7bb4f8cb1c7ecf88f1c207bdb54eb_lout","branding":{"id":"1","key":"in","name":"Incidences","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/4","theme":{"headerBGColor":"#167555","headerLinkColor":"#ffffff","headerLinkHoverColor":"#259971","headerLinkHoverBGColor":"#259971","headerBadgeColor":"#259971"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c8c36889-5c3c-41c6-9b34-9896ae6e796e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZWU0NzcwOS1kYTdkLTQ3ODMtYmI3NC00MzAzYWM3ZTlkMzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM4YzM2ODg5LTVjM2MtNDFjNi05YjM0LTk4OTZhZTZlNzk2ZSI6WyJyZWFkIl19LCJleHAiOjE1NDQ2ODQ1ODUsIm5iZiI6MTU0NDY4MzkyNX0.18nGORKy2FwJyFK-WVXeQLGHogg9vF9kyqCgU1WzjRo&client=4ee47709-da7d-4783-bb74-4303ac7e9d39&mode=fit","logoId":"c8c36889-5c3c-41c6-9b34-9896ae6e796e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MrAddon Service Desk","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"Return to MrAddon Home","userInitialAnnouncementMessageWiki":"<a href=\"http://mraddon.com\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">www.MrAddon.com</a>","translations":{"ru-RU":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Russian (Russia)"},"de-DE":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"German (Germany)"},"pt-PT":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to the MrAddon Service Desk","sharedPortalName":"Service Desk","announcementHeader":"Return to MrAddon Home","announcementMessage":"[www.MrAddon.com|http://mraddon.com]","localeDisplayName":"English (United States)"},"pt-BR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Korean (South Korea)"},"es-ES":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Spanish (Spain)"},"en-UK":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (UK)"},"fr-FR":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"French (France)"},"ja-JP":{"announcementHeader":null,"announcementMessage":null,"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5dc19e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2b0d72a5-9121-4e05-b6d1-89aa857c9181/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZWU0NzcwOS1kYTdkLTQ3ODMtYmI3NC00MzAzYWM3ZTlkMzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJiMGQ3MmE1LTkxMjEtNGUwNS1iNmQxLTg5YWE4NTdjOTE4MSI6WyJyZWFkIl19LCJleHAiOjE1NDQ2ODQ1ODUsIm5iZiI6MTU0NDY4MzkyNX0.167XxBnJKqspwia_LmdidLmE3XIpD14H4o0qVxBt6DM&client=4ee47709-da7d-4783-bb74-4303ac7e9d39&height=300&mode=fit","bannerMediaApiFileId":"2b0d72a5-9121-4e05-b6d1-89aa857c9181","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"in","projectId":10100,"serviceDeskId":1,"name":"Incidences","description":"Welcome to MrAddon Incidence Portal! You can raise a Incidences request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"50","name":"Ethereum, Smart-Contracts, Web3 Request","descriptionHtml":"Support Request for Ethereum ERC20 Smart-Contracts, Web3 Dapp","callToAction":"Ethereum, Smart-Contracts, Web3 Request","introHtml":"Generic Request of ERC20 Ethereum Smart-Contract, Web3 Dapp","icon":11139,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11139","groups":[6],"key":""},{"id":"51","name":"MrAddon Enchantments for Confluence","descriptionHtml":"","callToAction":"MrAddon Enchantments for Confluence","introHtml":"MrAddon Enchantments for Confluence","icon":11138,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11138","groups":[6],"key":""},{"id":"48","name":"Description Templates for JIRA Server","descriptionHtml":"","callToAction":"Description Templates for JIRA Server","introHtml":"Description Templates for JIRA Server","icon":11127,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11127","groups":[6],"key":""},{"id":"47","name":"Description Templates for JIRA Cloud","descriptionHtml":"","callToAction":"Description Templates for JIRA Cloud","introHtml":"Description Templates for JIRA Cloud","icon":11127,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11127","groups":[6],"key":""},{"id":"27","name":"New Status Colors PRO for JIRA Cloud","descriptionHtml":"","callToAction":"New Status Colors PRO for JIRA Cloud","introHtml":"New Status Colors PRO for JIRA Cloud","icon":11128,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11128","groups":[6],"key":""},{"id":"25","name":"New Status Colors PRO for JIRA","descriptionHtml":"","callToAction":"New Status Colors PRO for JIRA","introHtml":"New Status Colors PRO for JIRA","icon":11128,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11128","groups":[6],"key":""},{"id":"22","name":"New Status Colors for JIRA","descriptionHtml":"","callToAction":"New Status Colors for JIRA","introHtml":"New Status Colors for JIRA","icon":11129,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11129","groups":[6],"key":""},{"id":"45","name":"New Status Colors for Confluence","descriptionHtml":"","callToAction":"New Status Colors for Confluence","introHtml":"New Status Colors for Confluence","icon":11129,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11129","groups":[6],"key":""},{"id":"24","name":"Enlarge Your Excel Export for JIRA","descriptionHtml":"","callToAction":"Enlarge Your Excel Export for JIRA","introHtml":"Enlarge Your Excel Export for JIRA","icon":11130,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11130","groups":[6],"key":""},{"id":"23","name":"Standalone Project Template for JIRA","descriptionHtml":"","callToAction":"Standalone Project Template for JIRA","introHtml":"Standalone Project Template for JIRA","icon":11131,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11131","groups":[6],"key":""},{"id":"21","name":"Support Admin Tools for JIRA Cloud","descriptionHtml":"","callToAction":"Support Admin Tools for JIRA Cloud","introHtml":"Support Admin Tools for JIRA Cloud","icon":11132,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11132","groups":[6],"key":""},{"id":"20","name":"Support Admin Tools for JIRA","descriptionHtml":"","callToAction":"Support Admin Tools for JIRA","introHtml":"Support Admin Tools for JIRA","icon":11132,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11132","groups":[6],"key":""},{"id":"19","name":"Issue Card Printer for JIRA Cloud","descriptionHtml":"","callToAction":"Issue Card Printer for JIRA Cloud","introHtml":"Issue Card Printer for JIRA Cloud","icon":11133,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11133","groups":[6],"key":""},{"id":"18","name":"Issue Card Printer for JIRA","descriptionHtml":"","callToAction":"Issue Card Printer for JIRA","introHtml":"Issue Card Printer for JIRA","icon":11133,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11133","groups":[6],"key":""},{"id":"17","name":"BlockChain Viewer for JIRA","descriptionHtml":"","callToAction":"BlockChain Viewer for JIRA","introHtml":"BlockChain Viewer for JIRA","icon":11134,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11134","groups":[6],"key":""},{"id":"16","name":"Kanban Combined WIP for JIRA Cloud","descriptionHtml":"","callToAction":"Kanban Combined WIP for JIRA Cloud","introHtml":"Kanban Combined WIP for JIRA Cloud","icon":11135,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11135","groups":[6],"key":""},{"id":"15","name":"Kanban Combined WIP for JIRA","descriptionHtml":"","callToAction":"Kanban Combined WIP for JIRA","introHtml":"Kanban Combined WIP for JIRA","icon":11135,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11135","groups":[6],"key":""},{"id":"52","name":"MrAddon Enchantments for Jira","descriptionHtml":"","callToAction":"MrAddon Enchantments for Jira","introHtml":"MrAddon Enchantments for Jira","icon":11138,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11138","groups":[6],"key":""},{"id":"49","name":"MrAddon Support Request","descriptionHtml":"","callToAction":"MrAddon Support Request","introHtml":"Generic Support Request to Mr.Addon","icon":11138,"iconUrl":"https://jirasupport.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11138","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"Report Incidence in a plugin"}],"orderMapping":{"6":[50,49,48,47,27,25,22,45,24,23,21,20,19,18,17,16,15,52,51],"1":[1],"3":[1],"2":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fdf3d3b5-f11e-3c46-9570-442633b3a9ca","appLinkName":"Confluence (jirasupport.atlassian.net)","appLinkUrl":"https://jirasupport.atlassian.net/wiki","spaceKey":"IN","spaceName":"Incidences","spaceUrl":"https://jirasupport.atlassian.net/wiki/display/IN"},"labels":[],"projectKey":"IN","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IN","userLanguageHeader":"Return to MrAddon Home","userLanguageMessageWiki":"<a href=\"http://www.mraddon.com\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">www.MrAddon.com</a>","defaultLanguageHeader":"Return to MrAddon Home","defaultLanguageMessage":"[www.MrAddon.com|http://www.mraddon.com]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true},"sharedPortal":{"name":"Service Desk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://jirasupport.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}