The IT service management Project Template is perfect to handle service requests, resolve incidents, approve changes and fix problems using ITSM best practices.
This is a business project.
Resolve incidents faster: collaborate on and resolve Incidents faster than ever with one-click escalations to Opsgenie. For critical issues, use on-call scheduling, alerts, incident swarming and more to give the right people all the information they need to take action. Track and approve changes: break down barriers with development teams and speed up workflows by automating changes.
The icon of the project:
All the issue types of the project:
All the workflows of the project:
