Porject: IT service management Project Template

The IT service management Project Template is perfect to handle service requests, resolve incidents, approve changes and fix problems using ITSM best practices.

This is a business project.

Resolve incidents faster: collaborate on and resolve Incidents faster than ever with one-click escalations to Opsgenie. For critical issues, use on-call scheduling, alerts, incident swarming and more to give the right people all the information they need to take action. Track and approve changes: break down barriers with development teams and speed up workflows by automating changes.

The icon of the project:

All the issue types of the project:

All the workflows of the project:

This Workflow has [System] Change ticket

This Workflow has [System] Incident ticket

This Workflow has task and sub-task tickets

This Workflow has [System] Post-incident review ticket

This Workflow has [System] Problem ticket

This Workflow has [System] Service request with approvals ticket

This Workflow has [System] Service request ticket